Centre of Service Excellence
Service is important. More importantly, Service Excellence is what many organisations are striving to achieve.
Besides being market leader in Township Management, our parent company also provides a slew of other services, including engineering and real estate management. With many business units under the belt, it is also important to focus on Service to distinguish ourselves from the competition.
Our Centre of Service Excellence (CoSE) coordinate and regulates the service excellence aspect in all our business units. This ensures that the service that we provide lives up to the company standards – the EM standards.